Product questions
Tell us the product name, what you need help with, and any error message. EffortArc is in development; questions about the upcoming product are welcome.
Email about a productSupport
A direct line to the company.
Contact True North Base LLC about a product, an existing service, or your information. We use one company mailbox so your question has a clear destination.
Website & system services
Existing clients can reply to their project email or contact us here. Include your business name, website address, and a short description of the issue.
Email about a servicePrivacy & data requests
For a question about your information, or a request for access or deletion, tell us the website or product involved. We may need to confirm your identity before acting.
Email about privacyHelp us help you
Send only the details needed to explain the issue. Do not email passwords, payment card details, API keys, or sensitive personal information. Remove private information from screenshots before sending them.
Our Privacy Policy explains how we handle website inquiries and support correspondence. Product-specific policies and controls will be provided with each product.